Frequently Asked Questions

Most orders are delivered within 1 to 3 business days in major towns, and 2 to 5 business days for upcountry deliveries.

After your order is confirmed, you will receive updates via phone or email including shipment progress where applicable.

Available payment methods are displayed during checkout. Cash on delivery may be offered for selected locations.

NP Collection is suited for daily wear and versatile usage, while Premium Collection has richer compositions with a more pronounced trail.

Unopened products can be exchanged subject to stock availability and return policy conditions.